The customer portal offers services that empower you to take control of your waste management, helping you reduce CO2 emissions and achieve your sustainability goals.
In the Customer Portal, you can book waste collections, check schedules and statuses, and easily follow the materials Stena Recycling manages for you.
You can track waste data via Follow up and export reports with details and graphs to improve recycling efficiency and reduce costs.
CO₂ Impact lets you track and estimate your emissions, simplifying reporting while giving you insights that support resource‑efficient operations.
We collect and analyze your waste data and deliver an ESRS E5‑5–compliant report, giving you insights and saving time in your sustainability work.
The Customer portal offers an efficient way to order pickups from your mobile phone – wherever you are.
Just as on your computer, you can see all waste types you deal with and order a pickup in a few clicks. To get started, you can scan the QR code or click on below button via your mobile phone. When in the Customer portal, do not forget to save a shortcut to your mobile´s screen so it will be there among the other apps the next time you need to book a pickup.
As an admin user you can invite a new user via Admin/Users, then simply click on Invite new user.
Contact your nearest Stena Recycling branch.
If you do not have a specific collection address, contact your nearest Stena Recycling branch who will help you update your account.
You can find your customer number under the user icon button in customer portal.
If you have forgotten your password, you can create a new one from the log in page.
Contact your nearest Stena Recycling branch for support.
Contact your nearest Stena Recycling branch for support.
Type the following URL in your mobile phone https://portal.stenarecycling.com
Access guides in the customer portal via the user icon button then Support/Guides
As an admin user you can add new locations via ADMIN/Locations. Search and select the specific location, then select Add User.
Different markets may offer unique features, guidelines, or contact points. Visit your local site to explore the customer portal information that applies to you.
